How can we help?

Common questions

A barcode won't scan or comes up empty

Pantry looks items up in the Open Food Facts database. Some products aren't in it yet — you can still add the item by typing its name. If a scan fails repeatedly, send us the barcode and we'll take a look.

A recipe isn't matching my ingredients

Matching is based on the ingredient names you've saved. Try renaming an item to a simpler, more common term (e.g. "tomato" instead of a brand name). If it still won't match, email us the recipe and ingredients and we'll dig in.

How do I manage my subscription?

Pantry Pro is billed through the App Store. Open the Settings app on your iPhone, tap your name, then Subscriptions to change or cancel anytime.

How do I delete my data?

You can clear your pantry and recipes from within the app. To request full deletion of any account data, email us and we'll take care of it.